Atarah Edere strives to provide high quality products and services. However if you are not happy then I am not happy, so there is a 15 day return policy from original order date for all products ordered online. Limited Edition items can take up to 6 weeks for processing, all preorders will be shipped after final date of presale, and custom designs are specific to each client. Effective immediately all prices are wrapped in which state tax and shipping are included in the price. For any inquiries please reach out to me directly on the contact page.